Customer Information Management::Update Customer Data

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MODA / Business Process Framework / Process / Customer Domain / Customer Information Management / Update Customer Data

Project:
Update Customer Data : Public <<TMF_Process>> eTOM Process
Created: 6/28/2022 6:09:30 PM
Modified: 1/16/2025 11:26:34 AM
Project:
Advanced:
The purpose of this process is to update the customer data in the customer inventory. This can happen as a result of direct notification from the customer, as a result of information gathered as part of other processes (such as selling and order handling) or as a result of back office processes (such as customer data cleansing).<br/>
  • Associations To
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Element Source Role Target Role
«TMF_Vertical» Fulfillment
Vertical «TMF_VerticalAggregatesProcess» 		Name:  
  		Name:  
 
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«TMF_Process» Customer Information Management
eTOM Process «TMF_isComposedByProcess» 		Name:  
  		Name:  
 
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«TMF_Domain» Customer Domain
Domain «TMF_DomainAggregatesProcess» 		Name:  
  		Name:  
 
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«TMF_Vertical» Billing
Vertical «TMF_VerticalAggregatesProcess» 		Name:  
  		Name:  
 
Details:
 
«TMF_Vertical» Assurance
Vertical «TMF_VerticalAggregatesProcess» 		Name:  
  		Name:  
 
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Tag Value
BriefDescription Update the customer data in the customer inventory.
Details:  
HierarchyLevel 3
Details:
Description: the level of this object in the hierarchy (1-x integer)
Issue Business Process Framework 13.0 Addition
Business Process Framework 15.0 Modification
Business Process Framework 15.5 Modification
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Maturity 4
Details:
Description: the maturity level of this element  (1-x integer)
Original Process Identifier 1.1.1.17.2
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Process Identifier 1.3.6.2
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TMFStatus Released
Details:
Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated
Description: the TM Forum status
UID 01710
Details:
Description: Unique Process ID
Property Value
isFinalSpecialization: 0
Object Type Connection Direction Notes
«TMF_Function» Customer Data Fencing Function Realization From