Customer Relationship Management::Enable Retention & Loyalty::Build Customer Insight::Report Customer Information

MODA / Business Process Framework / Process / Customer Domain / Customer Relationship Management / Enable Retention & Loyalty / Build Customer Insight / Report Customer Information

Project:

Build Customer Insight

Report Customer Information : Public <<TMF_Process>> eTOM Process

Created:	6/28/2022 5:57:56 PM
Modified:	1/16/2025 11:26:34 AM

Project:
Author:	Giu Platania
Version:	24.0.0
Phase:	24.5.0
Status:	Team Approved
Complexity:	Easy
Difficulty:
Priority:
Multiplicity:
Advanced:
UUID:	{56C1B832-A6CF-45b6-886B-49D6A518C71B}
Appears In:	Build Customer Insight

Not used for this process element<br/>

Associations To
Tagged Values
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Element	Source Role	Target Role
«TMF_Vertical» Billing Vertical «TMF_VerticalAggregatesProcess»	Name:	Name:
Details:
«TMF_Process» Build Customer Insight eTOM Process «TMF_isComposedByProcess»	Name:	Name:
Details:
«TMF_Vertical» Fulfillment Vertical «TMF_VerticalAggregatesProcess»	Name:	Name:
Details:
«TMF_Vertical» Assurance Vertical «TMF_VerticalAggregatesProcess»	Name:	Name:
Details:
«TMF_Domain» Customer Domain Domain «TMF_DomainAggregatesProcess»	Name:	Name:
Details:

Tag	Value
BriefDescription	Makes available Customer Information to any process that needs to access it. This customer information will be used to continually refine the means and style of interaction, and the solution sets and customer experience offered.
Details:
HierarchyLevel	5
Details: Description: the level of this object in the hierarchy (1-x integer)
Issue	Business Process Framework 13.0 Modification Business Process Framework 15.0 Modification Business Process Framework 15.5 Modification
Details:
Maturity	4
Details: Description: the maturity level of this element (1-x integer)
Original Process Identifier	1.1.1.16.1.1.2
Details:
Process Identifier	1.3.4.1.1.2
Details:
TMFStatus	Released
Details: Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated Description: the TM Forum status
UID	01143
Details: Description: Unique Process ID

Property	Value
isFinalSpecialization:	0

Object	Type	Connection	Direction	Notes
«TMF_Function» Customer Information Presentation	Function	Realization	From
«TMF_Function» Customer Information Searching	Function	Realization	From