Customer Receivables Management::Manage Customer Bill Inquiry::Authorize Customer Bill Invoice Adjustment::Track & Manage Customer Bill Inquiry Resolution::Coordinate Customer Bill Inquiry Analysis and Adjustment Activities

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MODA / Business Process Framework / Process / Customer Domain / Customer Receivables Management / Manage Customer Bill Inquiry / Authorize Customer Bill Invoice Adjustment / Track & Manage Customer Bill Inquiry Resolution / Coordinate Customer Bill Inquiry Analysis and Adjustment Activities

Project:
Coordinate Customer Bill Inquiry Analysis and Adjustment Activities : Public <<TMF_Process>> eTOM Process
Created: 6/28/2022 5:15:53 PM
Modified: 1/16/2025 11:26:34 AM
Project:
Advanced:
Not used for this process element.<br/>
  • Associations To
  • Tagged Values
  • Advanced
Element Source Role Target Role
«TMF_Vertical» Billing
Vertical «TMF_VerticalAggregatesProcess» 		Name:  
  		Name:  
 
Details:
 
«TMF_Domain» Customer Domain
Domain «TMF_DomainAggregatesProcess» 		Name:  
  		Name:  
 
Details:
 
«TMF_Process» Track & Manage Customer Bill Inquiry Resolution
eTOM Process «TMF_isComposedByProcess» 		Name:  
  		Name:  
 
Details:
 
Tag Value
BriefDescription Coordinate analysis and specific customer bill inquiry/complaint adjustment activities.
Details:  
HierarchyLevel 6
Details:
Description: the level of this object in the hierarchy (1-x integer)
Issue Business Process Framework 12.0 Addition
Business Process Framework 15.0 Modification
Business Process Framework 15.5 Modification
Details:  
Maturity 4
Details:
Description: the maturity level of this element  (1-x integer)
Original Process Identifier 1.1.1.12.4.3
Details:  
Process Identifier 1.3.10.4.3.4.3
Details:  
TMFStatus Released
Details:
Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated
Description: the TM Forum status
UID 00966
Details:
Description: Unique Process ID
Property Value
isFinalSpecialization: 0