Customer Problem Management::Report Customer Problem::Distribute Customer Problem Management Report

MODA / Business Process Framework / Process / Customer Domain / Customer Problem Management / Report Customer Problem / Distribute Customer Problem Management Report

Project:

Report Customer Problem

Distribute Customer Problem Management Report : Public <<TMF_Process>> eTOM Process

Created:	6/28/2022 5:23:53 PM
Modified:	1/16/2025 11:26:34 AM

Project:
Author:	Giu Platania
Version:	24.0.0
Phase:	24.5.0
Status:	Team Approved
Complexity:	Easy
Difficulty:
Priority:
Multiplicity:
Advanced:
UUID:	{7B4D679E-2D0B-4e4f-A592-4594CD20CA0A}
Appears In:	Customer Problem Management

Distribute Customer Problem Management Report includes tasks to create and send reports that contain the problem analysis, root cause, and solution provided management reports, with any specialized summaries of the efficiency and effectiveness of the overall Customer Problem Management process. These specialized summaries could be specific reports required by specific audiences.<br/>This process was renamed in 23.5 it was called Distribute Customer Problem Management Reports & Summaries<br/>

Associations To
Tagged Values
Advanced

Element	Source Role	Target Role
«TMF_Vertical» Assurance Vertical «TMF_VerticalAggregatesProcess»	Name:	Name:
Details:
«TMF_Process» Report Customer Problem eTOM Process «TMF_isComposedByProcess»	Name:	Name:
Details:
«TMF_Domain» Customer Domain Domain «TMF_DomainAggregatesProcess»	Name:	Name:
Details:

Tag	Value
BriefDescription	Distribute Customer Problem Management Reports business activity is responsible for sharing reports about the problem with the relevant parties. Distribute Reports will provide detailed information about the issue and its resolution.
Details:
HierarchyLevel	4
Details: Description: the level of this object in the hierarchy (1-x integer)
isDeleted	False
Details: Values: True,False
Issue	Business Process Framework 15.0 Modification Business Process Framework 15.5 Modification Business Process Framework 9.0 Addition
Details:
Maturity	4
Details: Description: the maturity level of this element (1-x integer)
Original Process Identifier	1.1.1.6.2.3
Details:
Process Identifier	1.3.7.2.3
Details:
TMFStatus	Released
Details: Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated Description: the TM Forum status
UID	00795
Details: Description: Unique Process ID

Property	Value
isFinalSpecialization:	0