Customer QoS/SLA Management::Manage QoS/SLA Violation::Take QoS Violation Action

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Take QoS Violation Action : Public <<TMF_Process>> eTOM Process
Created: 6/28/2022 6:06:22 PM
Modified: 1/16/2025 11:26:34 AM
Project:
Advanced:
Not used for this process element<br/>
  • Associations To
  • Tagged Values
  • Advanced
Element Source Role Target Role
«TMF_Process» Manage QoS/SLA Violation
eTOM Process «TMF_isComposedByProcess»
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Name:  
 
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«TMF_Domain» Customer Domain
Domain «TMF_DomainAggregatesProcess»
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Name:  
 
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«TMF_Vertical» Assurance
Vertical «TMF_VerticalAggregatesProcess»
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Tag Value
BriefDescription Take the appropriate actions when a soft threshold is crossed or the agreed QoS is violated.  Ensure that action is undertaken to resolve the degradation or violation.
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HierarchyLevel 4
Details:
Description: the level of this object in the hierarchy (1-x integer)
Issue Business Process Framework 15.0 Modification
Business Process Framework 15.5 Modification
Business Process Framework 9.0 Addition
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Maturity 4
Details:
Description: the maturity level of this element  (1-x integer)
Original Process Identifier 1.1.1.7.2.2
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Process Identifier 1.3.8.2.2
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TMFStatus Released
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Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated
Description: the TM Forum status
UID 00829
Details:
Description: Unique Process ID
Property Value
isFinalSpecialization: 0