Customer QoS/SLA Management::Manage QoS/SLA Violation::Follow-up QoS Violation Action

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MODA / Business Process Framework / Process / Customer Domain / Customer QoS/SLA Management / Manage QoS/SLA Violation / Follow-up QoS Violation Action

Project:
Follow-up QoS Violation Action : Public <<TMF_Process>> eTOM Process
Created: 6/28/2022 5:28:24 PM
Modified: 1/16/2025 11:26:34 AM
Project:
Advanced:
Not used for this process element<br/>
  • Associations To
  • Tagged Values
  • Advanced
Element Source Role Target Role
«TMF_Vertical» Assurance
Vertical «TMF_VerticalAggregatesProcess» 		Name:  
  		Name:  
 
Details:
 
«TMF_Process» Manage QoS/SLA Violation
eTOM Process «TMF_isComposedByProcess» 		Name:  
  		Name:  
 
Details:
 
«TMF_Domain» Customer Domain
Domain «TMF_DomainAggregatesProcess» 		Name:  
  		Name:  
 
Details:
 
Tag Value
BriefDescription Follow up the actions to ensure that the customer is satisfied with the resolution of the problem.
Details:  
HierarchyLevel 4
Details:
Description: the level of this object in the hierarchy (1-x integer)
Issue Business Process Framework 15.0 Modification
Business Process Framework 15.5 Modification
Business Process Framework 9.0 Addition
Details:  
Maturity 4
Details:
Description: the maturity level of this element  (1-x integer)
Original Process Identifier 1.1.1.7.2.3
Details:  
Process Identifier 1.3.8.2.3
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TMFStatus Released
Details:
Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated
Description: the TM Forum status
UID 00830
Details:
Description: Unique Process ID
Property Value
isFinalSpecialization: 0