Customer Relationship Management::Establish Customer Relationship::Clean-up & Archive Customer Identifying Information

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Project:
Clean-up & Archive Customer Identifying Information : Public <<TMF_Process>> eTOM Process
Created: 6/28/2022 5:13:59 PM
Modified: 1/16/2025 11:26:34 AM
Project:
Advanced:
After termination, provides clean-up duplicates of customer identifying information that may exist within the organization. Profile and preference information for terminated customer relationships is archived if acceptable to the customer. All relevant parties are informed of the ended relationship. Other processes are triggered to dismantle the customer solution and servicing arrangements as necessary.<br/>
  • Associations To
  • Tagged Values
  • Advanced
Element Source Role Target Role
«TMF_Vertical» Fulfillment
Vertical «TMF_VerticalAggregatesProcess»
Name:  
 
Name:  
 
Details:
 
«TMF_Vertical» Assurance
Vertical «TMF_VerticalAggregatesProcess»
Name:  
 
Name:  
 
Details:
 
«TMF_Process» Establish Customer Relationship
eTOM Process «TMF_isComposedByProcess»
Name:  
 
Name:  
 
Details:
 
«TMF_Vertical» Billing
Vertical «TMF_VerticalAggregatesProcess»
Name:  
 
Name:  
 
Details:
 
«TMF_Domain» Customer Domain
Domain «TMF_DomainAggregatesProcess»
Name:  
 
Name:  
 
Details:
 
Tag Value
BriefDescription Not used for this process element.
Details:  
HierarchyLevel 4
Details:
Description: the level of this object in the hierarchy (1-x integer)
isDeleted False
Details:
Values: True,False
Issue Business Process Framework 13.0 Modification
Business Process Framework 15.0 Modification
Business Process Framework 15.5 Modification
Details:  
Maturity 4
Details:
Description: the maturity level of this element  (1-x integer)
Original Process Identifier 1.1.1.16.2.3
Details:  
Process Identifier 1.3.4.2.3
Details:  
TMFStatus Released
Details:
Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated
Description: the TM Forum status
UID 01141
Details:
Description: Unique Process ID
Property Value
isFinalSpecialization: 0