Customer Problem Management::Create Customer Problem Report::Generate Customer Problem Report

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MODA / Business Process Framework / Process / Customer Domain / Customer Problem Management / Create Customer Problem Report / Generate Customer Problem Report

Project:
Generate Customer Problem Report : Public <<TMF_Process>> eTOM Process
Created: 6/28/2022 5:29:58 PM
Modified: 1/16/2025 11:26:34 AM
Project:
Advanced:
Generate Customer Problem Report will provide comprehensive information about the issue and its resolution. It includes tasks to retrieve the problem report, generate the report output, and distribute the report to the intended recipients.<br/>
  • Associations To
  • Tagged Values
  • Advanced
Element Source Role Target Role
«TMF_Domain» Customer Domain
Domain «TMF_DomainAggregatesProcess» 		Name:  
  		Name:  
 
Details:
 
«TMF_Process» Create Customer Problem Report
eTOM Process «TMF_isComposedByProcess» 		Name:  
  		Name:  
 
Details:
 
«TMF_Vertical» Assurance
Vertical «TMF_VerticalAggregatesProcess» 		Name:  
  		Name:  
 
Details:
 
Tag Value
BriefDescription Generate Customer Problem Report business activity is responsible for producing a detailed report about the problem.
Details:  
HierarchyLevel 4
Details:
Description: the level of this object in the hierarchy (1-x integer)
Issue Business Process Framework 13.0 Addition
Business Process Framework 15.0 Modification
Business Process Framework 15.5 Modification
Details:  
Maturity 4
Details:
Description: the maturity level of this element  (1-x integer)
Original Process Identifier 1.1.1.6.5.1
Details:  
Process Identifier 1.3.7.5.1
Details:  
TMFStatus Released
Details:
Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated
Description: the TM Forum status
UID 01692
Details:
Description: Unique Process ID
Property Value
isFinalSpecialization: 0