Customer Problem Management::Manage Customer Problem Coordination::Coordinate Customer Problem

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MODA / Business Process Framework / Process / Customer Domain / Customer Problem Management / Manage Customer Problem Coordination / Coordinate Customer Problem

Project:
Coordinate Customer Problem : Public <<TMF_Process>> eTOM Process
Created: 6/28/2022 5:15:54 PM
Modified: 1/16/2025 11:26:34 AM
Project:
Advanced:
Coordinate Customer Problem will ensure all tasks such as scheduling, assigning, and coordinating any recovery activities effectively. It includes tasks to coordinate the activities, resources, and communication for customer problem resolution.<br/>
  • Associations To
  • Tagged Values
  • Advanced
Element Source Role Target Role
«TMF_Process» Manage Customer Problem Coordination
eTOM Process «TMF_isComposedByProcess» 		Name:  
  		Name:  
 
Details:
 
«TMF_Vertical» Assurance
Vertical «TMF_VerticalAggregatesProcess» 		Name:  
  		Name:  
 
Details:
 
«TMF_Domain» Customer Domain
Domain «TMF_DomainAggregatesProcess» 		Name:  
  		Name:  
 
Details:
 
Tag Value
BriefDescription Coordinate Customer Problem business activity is responsible for managing the activities and efforts to resolve the problem.
Details:  
HierarchyLevel 4
Details:
Description: the level of this object in the hierarchy (1-x integer)
isDeleted False
Details:
Values: True,False
Issue Business Process Framework 15.0 Modification
Business Process Framework 15.5 Modification
Business Process Framework 9.0 Addition
Details:  
Maturity 4
Details:
Description: the maturity level of this element  (1-x integer)
Original Process Identifier 1.1.1.6.3.1
Details:  
Process Identifier 1.3.7.3.1
Details:  
TMFStatus Released
Details:
Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated
Description: the TM Forum status
UID 00687
Details:
Description: Unique Process ID
Property Value
isFinalSpecialization: 0