Service Anomaly Management::Detect Service Anomaly

MODA / Business Process Framework / Process / Service Domain / Service Anomaly Management / Detect Service Anomaly

Project:

Detect Service Anomaly : Public <<TMF_Process>> eTOM Process

Created:	6/28/2022 5:20:46 PM
Modified:	1/16/2025 11:26:35 AM

Project:
Author:	TMF
Version:	24.0.0
Phase:	24.5.0
Status:	Team Approved
Complexity:	Easy
Difficulty:
Priority:
Multiplicity:
Advanced:
UUID:	{9D1EE9BB-85B4-44a2-9DCC-49D1A8279DED}
Appears In:	Service Anomaly Management

Detect Service Anomaly business activity identify Service delivery activities that are a deviation (aberrations or abnormal actions/events) from well-define norms or expectations.<br/>Service Anomaly Detection finds patterns in Service Management activities, as well as with engaged parties given a deviation from planned, or expected business objectives or goals.<br/>

Associations To
Associations From
Tagged Values
Advanced

Element	Source Role	Target Role
«TMF_Process» Service Anomaly Management eTOM Process «TMF_isComposedByProcess»	Name:	Name:
Details:
«TMF_Domain» Service Domain Domain «TMF_DomainAggregatesProcess»	Name:	Name:
Details:
«TMF_Vertical» Assurance Vertical «TMF_VerticalAggregatesProcess»	Name:	Name:
Details:

Element	Source Role	Target Role
«TMF_Process» Identify Service Exception eTOM Process «TMF_isComposedByProcess»	Name:	Name:
Details:
«TMF_Process» Escalate Service Exceptions eTOM Process «TMF_isComposedByProcess»	Name:	Name:
Details:
«TMF_Process» Treat Service Exception eTOM Process «TMF_isComposedByProcess»	Name:	Name:
Details:

Tag	Value
BriefDescription	Detect Service Anomaly business activity identify Service delivery activities that are a deviation (aberrations or abnormal actions/events) from well-define norms or expectations.
Details:
HierarchyLevel	3
Details: Description: the level of this object in the hierarchy (1-x integer)
Issue	Business Process Framework 21.5 Addition
Details:
Maturity	4
Details: Description: the maturity level of this element (1-x integer)
Process Identifier	1.4.18.2
Details:
TMFStatus	Released
Details: Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated Description: the TM Forum status
UID	03611
Details: Description: Unique Process ID

Property	Value
isFinalSpecialization:	0