Monitor Service Quality (Deleted) : Public <<TMF_Process>> eTOM Process
Created:
6/28/2022 5:47:17 PM
Modified:
1/16/2025 11:26:33 AM
Project:
Author:
TMF
Version:
24.0.0
Phase:
24.5.0
Status:
Team Approved
Complexity:
Easy
Difficulty:
Priority:
Multiplicity:
Advanced:
UUID:
{D70E5535-FB51-4bb3-AA4C-A7177E2A1684}
Appears In:
Monitor Service Quality business activity observes, checks and tracks interactions with engaged parties in relation to service goals and objectives. Monitor Service Quality captures engaged party feedback, checks engaged party expectation against the enterprise service promise to 'customers'.<br/>