Customer Receivables Management::Manage Customer Bill Inquiry::Authorize Customer Bill Invoice Adjustment::Track & Manage Customer Bill Inquiry Resolution::Initiate S/P Customer Bill Inquiry Resolution Request

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MODA / Business Process Framework / Process / Customer Domain / Customer Receivables Management / Manage Customer Bill Inquiry / Authorize Customer Bill Invoice Adjustment / Track & Manage Customer Bill Inquiry Resolution / Initiate S/P Customer Bill Inquiry Resolution Request

Project:
Initiate S/P Customer Bill Inquiry Resolution Request : Public <<TMF_Process>> eTOM Process
Created: 6/28/2022 5:33:58 PM
Modified: 1/16/2025 11:26:34 AM
Project:
Advanced:
Not used for this process element.<br/>
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  • Tagged Values
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Element Source Role Target Role
«TMF_Domain» Customer Domain
Domain «TMF_DomainAggregatesProcess» 		Name:  
  		Name:  
 
Details:
 
«TMF_Process» Track & Manage Customer Bill Inquiry Resolution
eTOM Process «TMF_isComposedByProcess» 		Name:  
  		Name:  
 
Details:
 
«TMF_Vertical» Billing
Vertical «TMF_VerticalAggregatesProcess» 		Name:  
  		Name:  
 
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Tag Value
BriefDescription Initiate requests, through - S/P Settlements & Payments Management for resolution by the supplier/partner of the specific bill inquiries/complaints.
Details:  
HierarchyLevel 6
Details:
Description: the level of this object in the hierarchy (1-x integer)
Issue Business Process Framework 12.0 Addition
Business Process Framework 15.0 Modification
Business Process Framework 15.5 Modification
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Maturity 4
Details:
Description: the maturity level of this element  (1-x integer)
Original Process Identifier 1.1.1.12.4.5
Details:  
Process Identifier 1.3.10.4.3.4.5
Details:  
TMFStatus Released
Details:
Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated
Description: the TM Forum status
UID 00968
Details:
Description: Unique Process ID
Property Value
isFinalSpecialization: 0
Object Type Connection Direction Notes
«TMF_BusinessEntity» CustomerInquiry Business Entity Dependency To  
«TMF_BusinessEntity» CustomerInvoiceInquiry Business Entity Dependency To