CustomerInquiry

Header Image

MODA / Information Framework / Business Entity / Customer Domain / Customer Interaction ABE / CustomerInquiry

Project:
CustomerInquiry : Public <<TMF_BusinessEntity>> Business Entity
Created: 1/10/2022 12:02:15 PM
Modified: 1/16/2025 11:02:00 AM
Project:
Advanced:
A request for information from a Customer.<br/>
  • Associations To
  • Tagged Values
  • Advanced
  • Other Links
Element Source Role Target Role
«TMF_ABE» Customer Interaction ABE
ABE «TMF_ABEIsComposedByEntity» 		Name:  
  		Name:  
 
Details:
 
Tag Value
IsCoreEntity False
Details:
Values: true,false
Default: False
rsa_guid _3E3F0EC000E93C1A79DF022D
Details:  
Property Value
isActive: 0
isFinalSpecialization: 0
Object Type Connection Direction Notes
«TMF_Process» Initiate Customer Problem Change Request eTOM Process Dependency From  
«TMF_Process» Request Additional Bill Inquiry Information eTOM Process Dependency From  
«TMF_Process» Modify Customer QoS Report Information eTOM Process Dependency From  
«TMF_Process» Request Cancellation of Customer QoS Report eTOM Process Dependency From  
«TMF_Process» Build Customer Insight eTOM Process Dependency From  
«TMF_Process» Manage Request (Including Self Service) eTOM Process Dependency From  
«TMF_BusinessEntity» InquiryRequest Business Entity Generalization To  
«TMF_Process» Erase Customer Privacy Profile Information eTOM Process Dependency From  
«TMF_Process» Initiate S/P Customer Bill Inquiry Resolution Request eTOM Process Dependency From