Customer Relationship Management::Enable Retention & Loyalty::Validate Customer Satisfaction::Validate Solution Predicted/Expected Value

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MODA / Business Process Framework / Process / Customer Domain / Customer Relationship Management / Enable Retention & Loyalty / Validate Customer Satisfaction / Validate Solution Predicted/Expected Value

Project:
Validate Solution Predicted/Expected Value : Public <<TMF_Process>> eTOM Process
Created: 6/28/2022 6:10:26 PM
Modified: 1/16/2025 11:26:34 AM
Project:
Advanced:
Validate that predicted/expected value is delivered by the solution. It validates that the customer is capable of realizing maximum value from the operation or use of the solution and that intense Provider involvement is no longer needed to manage the solution.<br/>
  • Associations To
  • Tagged Values
  • Advanced
Element Source Role Target Role
«TMF_Vertical» Billing
Vertical «TMF_VerticalAggregatesProcess» 		Name:  
  		Name:  
 
Details:
 
«TMF_Process» Validate Customer Satisfaction
eTOM Process «TMF_isComposedByProcess» 		Name:  
  		Name:  
 
Details:
 
«TMF_Domain» Customer Domain
Domain «TMF_DomainAggregatesProcess» 		Name:  
  		Name:  
 
Details:
 
«TMF_Vertical» Fulfillment
Vertical «TMF_VerticalAggregatesProcess» 		Name:  
  		Name:  
 
Details:
 
«TMF_Vertical» Assurance
Vertical «TMF_VerticalAggregatesProcess» 		Name:  
  		Name:  
 
Details:
 
Tag Value
BriefDescription Not used for this process element.
Details:  
HierarchyLevel 5
Details:
Description: the level of this object in the hierarchy (1-x integer)
isDeleted False
Details:
Values: True,False
Issue Business Process Framework 13.0 Modification
Business Process Framework 15.0 Modification
Business Process Framework 15.5 Modification
Details:  
Maturity 4
Details:
Description: the maturity level of this element  (1-x integer)
Original Process Identifier 1.1.1.16.1.4.1
Details:  
Process Identifier 1.3.4.1.4.1
Details:  
TMFStatus Released
Details:
Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated
Description: the TM Forum status
UID 01151
Details:
Description: Unique Process ID
Property Value
isFinalSpecialization: 0