Customer Relationship Management::Establish Customer Relationship::Gather Authentication Information

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Gather Authentication Information : Public <<TMF_Process>> eTOM Process
Created: 6/28/2022 5:29:35 PM
Modified: 1/16/2025 11:26:34 AM
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The purpose of this process is to gather information that enables the enterprise to authenticate the customer identity. This information can be documents issued by other authorities (such as ID card or passport) or information that will enable the enterprise to re-authenticate the customer (such as answer to a secret question).<br/>
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Element Source Role Target Role
«TMF_Process» Establish Customer Relationship
eTOM Process «TMF_isComposedByProcess»
Name:  
 
Name:  
 
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«TMF_Domain» Customer Domain
Domain «TMF_DomainAggregatesProcess»
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Name:  
 
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«TMF_Vertical» Billing
Vertical «TMF_VerticalAggregatesProcess»
Name:  
 
Name:  
 
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«TMF_Vertical» Assurance
Vertical «TMF_VerticalAggregatesProcess»
Name:  
 
Name:  
 
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«TMF_Vertical» Fulfillment
Vertical «TMF_VerticalAggregatesProcess»
Name:  
 
Name:  
 
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Tag Value
BriefDescription Gather Authentication Information from the customer.
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HierarchyLevel 4
Details:
Description: the level of this object in the hierarchy (1-x integer)
Issue Business Process Framework 13.0 Addition
Business Process Framework 15.0 Modification
Business Process Framework 15.5 Modification
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Maturity 4
Details:
Description: the maturity level of this element  (1-x integer)
Original Process Identifier 1.1.1.16.2.6
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Process Identifier 1.3.4.2.6
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TMFStatus Released
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Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated
Description: the TM Forum status
UID 01703
Details:
Description: Unique Process ID
Property Value
isFinalSpecialization: 0
Object Type Connection Direction Notes
«TMF_BusinessEntity» Customer Business Entity Dependency To  
«TMF_BusinessEntity» CustomerInvoiceInquiry Business Entity Dependency To