Customer

MODA / Information Framework / Business Entity / Customer Domain / Customer Party Roles ABE / Customer

Project:

Customer : Public <<TMF_BusinessEntity>> Business Entity

Created:	1/10/2022 12:02:15 PM
Modified:	1/16/2025 11:02:00 AM

Project:
Author:	TMF
Version:	1.0.0
Phase:	24.5.0
Status:	Team Approved
Complexity:	Easy
Difficulty:
Priority:
Multiplicity:
Advanced:
UUID:	{237BDD46-709C-4516-B618-5482EFDBAEAA}
Appears In:	Figure RO.06 - Resource Number - Number Portability Roles, Figure SI.05 - Shipment Tracking, [CuD-03] Customer main BEs, Figure C.24 - Customer Billing Account Balance overview, Figure C.25 - Customer Billing Account Balance, Part 1, Figure C.27 - Customer Billing Account Balance, Part 3, Figure C.02 - Customer Business Entities, Figure C.01 - Customer as a Type of Party Role, Figure C.00 - Customer Party Roles, Figure C.17 - Customer Payment Scope, Figure C.18 - Payment's Associations with Roles, Figure C.22 - Dunning Scenario and Case, Figure C.08 - Customer Problem Context, Figure C.10 - Customer Problem Full Model, Figure Me.16 - Basic Metric Measure Entities, Figure P.04 - Party and the Main eTOM Roles, Figure P.04a2 - Customer Roles (Copy from C.00), Figure R.09 - The Basics of Roles – An Example, Figure CSub.01 - Cutomer Subscription, Business Partner View, NEW Figure Product & Offering Spec and instances, Figure CSub.01a - View II, Figure Pr.07c - Product Offering Instance Entities, Figure Pr.07a2 - CSP Product & Offering Spec and instances, Figure Pr.07a4 - Complete Product & Offering Spec and instances

A person or organization that buys products from the enterprise or receives free offers or products. This is modeled as a Party playing the role of Customer. A Customer is a type of PartyRole. Customers can also be other service providers who resell the enterprises products, other service providers that lease the enterprise's resources for utilization by the other service provider's products and services, and so forth.<br/>

Attributes
Associations To
Associations From
Tagged Values
Advanced
Other Links

Attribute

Scope

Type

customerRank

Public

Notes:

The relative importance of this Customer compared to other Customers.<br/>

Element	Source Role	Target Role
«TMF_BusinessEntity» PartyCreditProfile Business Entity	Name: _customer	Name: _customerCreditProfile
Details:
«TMF_BusinessEntity» CustomerQuote Business Entity	Name: _customer	Name: _customerQuote
Details:
«TMF_BusinessEntity» CustomerPayment Business Entity	Name: _customer	Name: customerPayment
Details:
«TMF_BusinessEntity» ProductOfferingInstance Business Entity	Name:	Name:
Details:
«TMF_BusinessEntity» CustomerBillingAccount Business Entity	Name: _customer	Name: _CustomerBillingAccount
Details:
«TMF_BusinessEntity» CustomerPurchase Business Entity	Name:	Name:
Details:
«TMF_ABE» Customer Party Roles ABE ABE «TMF_ABEIsComposedByEntity»	Name:	Name:
Details:

Element	Source Role	Target Role
«TMF_BusinessEntity» CustomerMetric Business Entity	Name: customerMetric	Name: customer
Details:
«TMF_BusinessEntity» Product Business Entity	Name: product	Name: customer
Details:

Tag	Value
IsCoreEntity	true
Details: Values: true,false Default: False
rsa_guid	_3E3F0EC000E93C8D1698008D
Details:

Property	Value
isActive:	0
isFinalSpecialization:	0

Object	Type	Connection	Direction	Notes
«TMF_Process» Build Customer Insight	eTOM Process	Dependency	From
«TMF_Process» Issue Unique Customer ID	eTOM Process	Dependency	From
«TMF_Process» De-duplicate Customer Identity	eTOM Process	Dependency	From
«TMF_Process» Personalize Customer Profile for Retention & Loyalty	eTOM Process	Dependency	From
«TMF_Process» Validate Customer Satisfaction	eTOM Process	Dependency	From
«TMF_BusinessEntity» PartyRole	Business Entity	Generalization	To
«TMF_Process» Verify Customer	eTOM Process	Dependency	From
«TMF_Process» Analyze & Manage Customer Risk	eTOM Process	Dependency	From
«TMF_Process» Gather Authentication Information	eTOM Process	Dependency	From