Customer Relationship Management::Enable Retention & Loyalty::Analyze & Manage Customer Risk::Identify Risk Management Treatment

MODA / Business Process Framework / Process / Customer Domain / Customer Relationship Management / Enable Retention & Loyalty / Analyze & Manage Customer Risk / Identify Risk Management Treatment

Project:

Analyze & Manage Customer Risk

Identify Risk Management Treatment : Public <<TMF_Process>> eTOM Process

Created:	6/28/2022 5:32:26 PM
Modified:	1/16/2025 11:26:34 AM

Project:
Author:	Giu Platania
Version:	24.0.0
Phase:	24.5.0
Status:	Team Approved
Complexity:	Easy
Difficulty:
Priority:
Multiplicity:
Advanced:
UUID:	{90F39B93-20E6-4175-B9F1-C5D52ED90FF0}
Appears In:	Analyze & Manage Customer Risk

Not used for this process element<br/>

Associations To
Tagged Values
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Element	Source Role	Target Role
«TMF_Vertical» Assurance Vertical «TMF_VerticalAggregatesProcess»	Name:	Name:
Details:
«TMF_Domain» Customer Domain Domain «TMF_DomainAggregatesProcess»	Name:	Name:
Details:
«TMF_Process» Analyze & Manage Customer Risk eTOM Process «TMF_isComposedByProcess»	Name:	Name:
Details:
«TMF_Vertical» Billing Vertical «TMF_VerticalAggregatesProcess»	Name:	Name:
Details:
«TMF_Vertical» Fulfillment Vertical «TMF_VerticalAggregatesProcess»	Name:	Name:
Details:

Tag	Value
BriefDescription	Identifies treatments to manage these risks and focuses on using customer information. The purpose is to track and improve Operations, target and win the right customers and improves Sales Conversion rate.
Details:
HierarchyLevel	5
Details: Description: the level of this object in the hierarchy (1-x integer)
Issue	Business Process Framework 15.0 Modification Business Process Framework 15.5 Modification Information Framework 13.0 Modification
Details:
Maturity	4
Details: Description: the maturity level of this element (1-x integer)
Original Process Identifier	1.1.1.16.1.2.4
Details:
Process Identifier	1.3.4.1.2.4
Details:
TMFStatus	Released
Details: Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated Description: the TM Forum status
UID	01147
Details: Description: Unique Process ID

Property	Value
isFinalSpecialization:	0

Object	Type	Connection	Direction	Notes
«TMF_Function» Pause/Resume Collection Treatment	Function	Realization	From