DMM::Customer

MODA / Business Metrics / MetricGroups / DMM / Customer

Project:

Customer : Public <<TMF_MetricGroup>> Metric Group

Created:	6/16/2022 2:27:45 PM
Modified:	6/21/2023 3:20:15 PM

Project:
Author:	Giu Platania
Version:	1.0
Phase:	23.0
Status:	Team Approved
Complexity:	Easy
Difficulty:
Priority:
Multiplicity:
Advanced:
UUID:	{79C1EBB7-79E1-4d7f-ADAC-2A10CDD58574}
Appears In:	MetricGroups

Associations To
Associations From
Tagged Values
Advanced

Element	Source Role	Target Role
«TMF_MetricGroup» DMM Metric Group «TMF_MetricGroupComposedOfMetricGroup»	Name:	Name:
Details:

Element	Source Role	Target Role
«TMF_Metric» Net Promoter Score Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:
«TMF_Metric» Churn Rate Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:
«TMF_Metric» First Response Time Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:
«TMF_Metric» % Customers Who Are Detractors Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:
«TMF_Metric» $ Sales And Marketing Costs Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:
«TMF_Metric» Customer Lifetime Value Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:
«TMF_Metric» $ Cost-To-Serve Monthly Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:
«TMF_Metric» $ Cost-To-Acquire Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:
«TMF_MetricGroup» Customer Engagement Metric Group «TMF_MetricGroupComposedOfMetricGroup»	Name:	Name:
Details:
«TMF_Metric» # Responses Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:
«TMF_Metric» % Retention Rate Monthly Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:
«TMF_MetricGroup» Customer Trust and Perception Metric Group «TMF_MetricGroupComposedOfMetricGroup»	Name:	Name:
Details:
«TMF_Metric» % Discount Rate Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:
«TMF_Metric» # mins Response Time Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:
«TMF_MetricGroup» Customer Insights and Behaviour Metric Group «TMF_MetricGroupComposedOfMetricGroup»	Name:	Name:
Details:
«TMF_Metric» Customer Acquisition Cost Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:
«TMF_MetricGroup» Customer Experience Metric Group «TMF_MetricGroupComposedOfMetricGroup»	Name:	Name:
Details:
«TMF_Metric» # Customers Active At Start Of Period, That Cancel Products/Services Within The Period Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:
«TMF_Metric» # Customers Acquired Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:
«TMF_MetricGroup» Customer Insights and Behavior Metric Group «TMF_MetricGroupComposedOfMetricGroup»	Name:	Name:
Details:
«TMF_Metric» # Customers Active At Start Of Period Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:
«TMF_Metric» % Customers Who Are Promoters Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:
«TMF_Metric» $ Revenue Monthly Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:

Tag	Value
HiararchyLevel	1
Details: Default: 1
HierarchyLevel	2
Details: Default: 1

Property	Value
isFinalSpecialization:	0