Customer Relationship Management::Establish Customer Relationship::Issue Unique Customer ID

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MODA / Business Process Framework / Process / Customer Domain / Customer Relationship Management / Establish Customer Relationship / Issue Unique Customer ID

Project:
Issue Unique Customer ID : Public <<TMF_Process>> eTOM Process
Created: 6/28/2022 5:34:48 PM
Modified: 1/16/2025 11:26:34 AM
Project:
Advanced:
The purpose of this process is to ensure only one customer identity exists across the Enterprise, which can be referenced across the whole Enterprise and allows the customer to quickly and easily identify himself. Before establishing an identity for a new customer de-duplication check is performed.<br/>
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Element Source Role Target Role
«TMF_Vertical» Fulfillment
Vertical «TMF_VerticalAggregatesProcess» 		Name:  
  		Name:  
 
Details:
 
«TMF_Vertical» Billing
Vertical «TMF_VerticalAggregatesProcess» 		Name:  
  		Name:  
 
Details:
 
«TMF_Vertical» Assurance
Vertical «TMF_VerticalAggregatesProcess» 		Name:  
  		Name:  
 
Details:
 
«TMF_Domain» Customer Domain
Domain «TMF_DomainAggregatesProcess» 		Name:  
  		Name:  
 
Details:
 
«TMF_Process» Establish Customer Relationship
eTOM Process «TMF_isComposedByProcess» 		Name:  
  		Name:  
 
Details:
 
Tag Value
BriefDescription Ensure only one customer identity exists across the Enterprise.
Details:  
HierarchyLevel 4
Details:
Description: the level of this object in the hierarchy (1-x integer)
Issue Business Process Framework 13.0 Addition
Business Process Framework 15.0 Modification
Business Process Framework 15.5 Modification
Details:  
Maturity 4
Details:
Description: the maturity level of this element  (1-x integer)
Original Process Identifier 1.1.1.16.2.5
Details:  
Process Identifier 1.3.4.2.5
Details:  
TMFStatus Released
Details:
Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated
Description: the TM Forum status
UID 01702
Details:
Description: Unique Process ID
Property Value
isFinalSpecialization: 0
Object Type Connection Direction Notes
«TMF_BusinessEntity» Customer Business Entity Dependency To  
«TMF_BusinessEntity» SoftDunning Business Entity Dependency To  
«TMF_BusinessEntity» SalesQuoteSpecification Business Entity Dependency To  
«TMF_BusinessEntity» HardDunning Business Entity Dependency To  
«TMF_BusinessEntity» CustomerBillingDispute Business Entity Dependency To  
«TMF_BusinessEntity» CustomerBillingAccount Business Entity Dependency To