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September 10-11, 2025
Dallas

Deploying AI

Theme

Discover how the industry is deploying AI and preparing to seize future opportunities for enhanced efficiency, agility, and scalability.

  • Transforming Customer Experience with Decision Intelligence
  • Unlocking Efficiency: Harnessing GenAI for Productivity Optimization
  • Leveraging GenAI Integration for Fault Detection to Boost Network Reliability
  • Harnessing AI for Optimal IT Efficiency
  • Scaling Autonomous Networks: What's Required to Reach Level 4 Proficiency?
  • AI for New Products and Services - What Future Revenues Can We Realise From AI?
  • Will AI Help Telcos Get to Net Zero?

Featured Sessions

10:30

September 24 2024

10:30 am-10:50 am

The AI Auditorium

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Presentation: Unlocking the Full Potential of AI/GenAI - Adopting AI/GenAI at Scale and Securing a Position in the Value Chain

Join us to find out how to rewire your business and capture the immense value potential of AI at scale.

11:15

September 24 2024

11:15 am-11:20 am

The AI Auditorium

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Breaking Barriers: A Generative AI Hackathon for Digital Inclusion - Winner Announcement

In this session, we will announce the winner of the Breaking Barriers: A Generative AI Hackathon for Digital Inclusion, honouring the team whose solution stands out in advancing digital accessibility and inclusion. Celebrate their achievement as they receive the top award for their ground-breaking work.

11:35

September 24 2024

11:35 am-11:55 am

The AI Auditorium

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Presentation: How to Turn Your AI Blueprint into a Productivity Powerplay?

This session offers practical insights into AI-powered transformation, showcasing real-world applications and success stories.

12:00

September 24 2024

12:00 pm-12:40 pm

The AI Auditorium

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Panel: Moving Beyond POC/MVP to Full Production in GenAI

Discover the strategies for scaling AI solutions from proof of concept and minimum viable product stages to full production, and learn how to overcome the challenges of transitioning to fully operational systems.

2:00

September 24 2024

2:00 pm-2:40 pm

The AI Auditorium

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Panel: Elevating Networks: Achieving Autonomy and Innovating with AI in Telecommunications

Join industry visionaries as they chart the path to Level 4 autonomous networks, where decision-making is fully automated, and explore the integration of AI-driven services through innovative Network APIs.

3:00

September 24 2024

3:00 pm-4:30 pm

The Saloon

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Spotlight: Redefining Gen-AI-led Telecom CX: Strategies for an AI-Native Future

This spotlight session will offer a practical discussion, focusing on GenAI-led Telco use cases that span both Consumer and Enterprise domains, harnessing the power of Microsoft and Amdocs copilots and covering the latest outputs, POCs and best practices.

3:40

September 24 2024

3:40 pm-4:00 pm

AI Auditorium

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Presentation: Unlocking Value and a Better Customer Experience through AI

Discover how AI-driven solutions are transforming customer interactions and maximizing value in the telecom industry.

4:20

September 24 2024

4:20 pm-5:00 pm

The AI Auditorium

10:00

September 25 2024

10:00 am-11:00 am

AI Accelerator

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Decode: AI-Driven Customer Experience: Personalization at Scale

This interactive Decode will delve into how AI can be leveraged to transform customer interactions by providing personalized experiences at scale. Join us to explore the use of AI in understanding customer preferences, predicting behaviours, and delivering tailored services, with a focus on the telecom industry's unique challenges and opportunities.

10:40

September 25 2024

10:40 am-11:00 am

The AI Auditorium

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Presentation: Putting GenAI into Action: Stories from the Field

Learn from our GenAI journeys with global customers as they drive cost reduction, improved efficiency, and better customer experiences.

2:20

September 25 2024

2:20 pm-3:00 pm

The AI Auditorium

3:00

September 25 2024

3:00 pm-3:30 pm

The AI Auditorium

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Presentation: Customer Experience ‘Powered’ by AI Innovation in Telecommunication

Verizon and Oracle will speak about how they see the industry changing and discuss the challenges of creating and adopting a realistic AI strategy. The discussion will highlight areas where their organizations are leaning into AI innovation and adoption

3:30

September 25 2024

3:30 pm-4:00 pm

The AI Auditorium

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Unlocking the Future of E-Commerce: Cloud-Native, AI-Ready, and Built for Automation

Explore Rogers Communications' shift to a cloud-native, microservices-based e-commerce platform, leveraging composable commerce, automation, and AI to enhance innovation, personalization, and business outcomes.